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    Error 54: Unable to export emails from account: ***

    This error message is caused when ConvertMyEmail is unable to access the Outlook Express email account. Ensure that the Outlook Express is not running before starting ConvertMyEmail. If the problem continues then uninstall ConvertMyEmail and restart your computer. Then make sure Outlook Express is not running and re-install ConvertMyEmail. This should resolve the issue.

    If after uninstalled your license key/activation code fails, please email technical support.