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    Convert from Outlook

    • How do I import my converted emails to Windows Live Mail?

      Windows Live Mail Import Instructions

      Click the above link to view instructions for importing your converted email into Windows Live Mail.

      If you need any additional help, please contact our Support Center (click the blue Support tab on the right of the screen) or visit our FAQ.

    • Import Instructions

      Congratulations! You’ve successfully converted your email data, now what?

      Select the Import Instructions below that matches your destination (TO) email program:

      MAC Import Instructions

      OUTLOOK PC Import Instructions

      OUTLOOK for MAC Import Instructions

      OUTLOOK EXPRESS Import Instructions

      ENTOURGE Import Instructions

      If you need any additional help, please contact our Support Center (click the blue Support tab on the right of the screen) or visit our FAQ.

    • How do I import my converted email data to Outlook?

      OUTLOOK PC Import Instructions

      Click the above link to view instructions for importing your converted email, contacts and calendar data into Outlook (PC).

      For instructions on importing into Outlook for MAC, click here:
      OUTLOOK for MAC Import Instructions

      If you need any additional help, please contact our Support Center (click the blue Support tab on the right of the screen) or visit our FAQ.

    • How do I import my converted email data to Outlook for MAC?

      OUTLOOK for MAC Import Instructions

      Click the above link to view instructions for importing your converted email, contacts and calendar data into Outlook for MAC.

      If you need any additional help, please contact our Support Center (click the blue Support tab on the right of the screen) or visit our FAQ.

    • How do I import my converted email data to Outlook Express?

      OUTLOOK EXPRESS Import Instructions

      Click the above link to view instructions for importing your converted email, contacts and calendar data into Outlook Express.

      If you need any additional help, please contact our Support Center (click the blue Support tab on the right of the screen) or visit our FAQ.

    • How do I import my converted email data to Mac?

      MAC Import Instructions

      Click the above link to view instructions for importing your converted email, contacts and calendar data into MAC Mail, Address Book, and iCal.

      If you need any additional help, please contact our Support Center (click the blue Support tab on the right of the screen) or visit our FAQ.

    • Error 44 and Error 27

      These errors occur if ConvertMyEmail has difficulty locating the Outlook folder.  Please make sure Outlook is installed on the same hard drive as your Windows operating system and rerun ConvertMyEmail.

    • Error Message: “ANSI Error – Outlook to Outlook for Mac”

      This issue is caused because Outlook for Mac is not compatible with older versions of Outlook.
      In order to finalize this transfer you will need to convert the PST file from ANSI (or ASCII) to Unicode. Please follow the steps in this link to complete the conversion:

To be safe, please make a backup copy of your pst-file before proceeding.

      1. Create a new pst-file
        In Outlook 2003/2007:
        File-> New-> Outlook Data File…
        When prompted (Outlook 2003 and 2007 only), select “Office Outlook Personal Folders File (.pst)” and press OK
      2. Outlook 2010
        Home tab-> button New Items-> More Items-> Outlook Data File…
      3. Accept the default file name and location or change them as you please.
        Note
        Personally I prefer to keep my pst-files in the (My) Documents folder where I have a folder called Outlook. I usually name my pst-files after the account name for which I’m going to store the messages in.
        Example: D:\Users\Robert\Documents\Outlook\msoutlook.pst
        When using Outlook 2003 or 2007, a new dialog pops up where you can specify the display name, encryption settings (not recommended unless you have a very specific need to do so) and optionally set a password on the pst-file.
      4. Switch to the Folder List Navigation (CTRL+6). This will make it easier to also copy your Calendar, Contacts, Journal Tasks and Notes folders.
      5. Now copy all the folders from the ANSI pst-file to the newly created UNICODE pst-file.
        You can do this by drag & drop but since the default drag & drop with the left mouse button is a “Move” action instead of a “Copy” action you must use drag & drop with the right mouse button. Now when you drop the folder, you’ll get a pop-up menu allowing you to choose to Copy the folder.
        This copy also copies all the subfolders.

      We hope this feature will be added in the future.

    • Exporting Emails from Outlook with Exchange Server

      If your Outlook account is connected to an exchange server, please only export the mail folders.

      If all items are exported then you will end up with a duplicate of the contacts and calendar events.

      If you do have a duplication of your information then we recommend the following script to categorize and then delete the duplicates

      http://scriptbuilders.net/files/categorizeduplicatecontacts2.1.html

      Please notify us if there are any issues with this post.

    • My Contact Groups and/or Group Lists Did Not Export

      Unfortunately, Mac Mail does not support the import of groups from Outlook.    These will need to be re-entered manually in Mac Mail.  To learn how to Address Book groups for use in Mac Mail, please click here:

      http://email.about.com/od/macosxmailtips/qt/Create_an_Address_Book_Group_for_List_Mailing_in_OS_X_Mail.htm

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