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    Error Message: “ANSI Error – Outlook to Outlook for Mac”

    This issue is caused because Outlook for Mac is not compatible with older versions of Outlook.
    In order to finalize this transfer you will need to convert the PST file from ANSI (or ASCII) to Unicode. Please follow the steps in this link to complete the conversion:

To be safe, please make a backup copy of your pst-file before proceeding.

    1. Create a new pst-file
      In Outlook 2003/2007:
      File-> New-> Outlook Data File…
      When prompted (Outlook 2003 and 2007 only), select “Office Outlook Personal Folders File (.pst)” and press OK
    2. Outlook 2010
      Home tab-> button New Items-> More Items-> Outlook Data File…
    3. Accept the default file name and location or change them as you please.
      Personally I prefer to keep my pst-files in the (My) Documents folder where I have a folder called Outlook. I usually name my pst-files after the account name for which I’m going to store the messages in.
      Example: D:\Users\Robert\Documents\Outlook\msoutlook.pst
      When using Outlook 2003 or 2007, a new dialog pops up where you can specify the display name, encryption settings (not recommended unless you have a very specific need to do so) and optionally set a password on the pst-file.
    4. Switch to the Folder List Navigation (CTRL+6). This will make it easier to also copy your Calendar, Contacts, Journal Tasks and Notes folders.
    5. Now copy all the folders from the ANSI pst-file to the newly created UNICODE pst-file.
      You can do this by drag & drop but since the default drag & drop with the left mouse button is a “Move” action instead of a “Copy” action you must use drag & drop with the right mouse button. Now when you drop the folder, you’ll get a pop-up menu allowing you to choose to Copy the folder.
      This copy also copies all the subfolders.

    We hope this feature will be added in the future.